FAQ
Are products eco-friendly?
Yes! All our products are made from 100% sustainable, biodegradable, and recycled materials like bamboo, hemp, organic cotton, and recycled plastics. This means they're non-toxic, free from harmful chemicals, and designed to reduce environmental impact—such as diverting plastic waste from landfills and using renewable resources that regenerate quickly.
How fast is shipping?
We offer fast US shipping from our warehouses, with most orders arriving in 3-5 days via reliable carriers like USPS or UPS. Orders are processed within 1-2 business days, and we provide tracking info right away.
What is your return policy?
We have a hassle-free 30-day return policy: If you're not completely satisfied, return unused products in original packaging for a full refund or exchange. We cover return shipping for defective items, but customers pay for standard returns. This policy supports our commitment to sustainability by minimizing waste—returned products are inspected and donated or recycled if possible. Note: Personalized or perishable items (like treats) are non-returnable